Senior Account Manager
New York
Senior Account Manager

Job Overview

We’re hiring a Senior Account Manager to join our all-star NYC team as a key owner of our US clients. This includes proactively growing relationships with key clients/agency partners and guiding KPI-driven optimization strategies. You will provide clear and consistent communication to internal and external stakeholders, identify client business goals, implement win-win operational strategies, and develop new account managers. The ideal candidate thrives in all aspects of account management including, day-to-day client management, leading high-quality media planning execution, designing & implementing KPI-driven campaigns, and working with key internal leaders to influence product road mapping. This position reports directly to the Director of Accounts, is presently completely virtual and will be reporting to the NYC office no sooner than September 2021.

 

Responsibilities and Duties

Client Management & Campaign Operations (60%)

  • Own a portfolio of key GlassView clients and act as their daily point of contact

  • Monitor & analyze campaign performance data to guide KPI-driven optimization strategies, design actionable recommendations, and drive best-in-class performance

  • Translate client needs and project objectives into actionable strategies with the AdOps, Commercial, and Executive teams

Media Planning & Product Strategy (30%)

  • Lead the internal team on the development of high-value media plans for advertisers based on a deep understanding of GlassView product offering, advertiser KPIs and digital media landscape

  • Develop a strong understanding of GlassView’s value proposition and become an expert in our product offering (current and future)

  • Embed with the AdOps team to up-level product development, measurement tactics, and media partnerships

  • Support Commercial Lead throughout opportunity lifetime with proactive reporting, business reviews, and campaign performance updates

Team & Company Development (10%)

  • Help onboard new account managers, ensuring they understand best practices and key cross-functional relationships

  • Serve as a thought leader and central point person across the team on our strategy and communicate impact to relevant teams in a timely and clear manner

  • Update Salesforce database from proposal through campaign lifetime to maintain internal metrics and business dashboards

 

Requirements

  • 4+ years of experience in digital advertising focused on account management, reporting, and client services (on partner-side is a plus)

  • Bachelor's degree or equivalent experience (in marketing, business, or communications is a plus)

  • Proven track record-setting KPI-driven campaign strategies and delivering on them (ROAS, DR campaigns is a plus)

  • Comfortable performing data analysis and making decisions based on the results

  • Ability to be nimble and resourceful, work under tight deadlines, and respond to shifting priorities across multiple client accounts

  • Excel at balancing time spent between strategic initiatives and diving into the details when necessary

  • Hyper-organized, naturally communicative, and passionate about their work

  • Contribute to a friendly team environment that promotes collaboration

  • Passion for technology, media, advertising, and consumer insights

  • Advanced Excel and PowerPoint skills, as well as experience with analyzing datasets and delivering actionable insights

  • Adept at using modern project management and communication tools such as Slack, Google Workspace, and Salesforce

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Skills

  • Required - Microsoft Office, Google Workspace, Salesforce (or equivalent), Slack (or equivalent)

  • Preferred - Campaign Manager, DV360, Adobe Ad Cloud, MOAT, Project Management, Photoshop

GlassView Perks

We are passionate, courageous, creative, driven, open, and adaptable. Our core values are the engine of our business & we truly believe in teamwork, joint-thinking, culture. 

  • Full Benefits Package (Health, Dental, Vision, AD&D)

  • 401(k) Plan (with Employer Matching)

  • Quarterly Revenue Share Plan

  • Unlimited PTO

  • WFH Utilities + WiFi Stipend

  • Relaxed ‘Office’ Culture

  • Company/Team Outings

If you want to gain experience at a fast-moving, innovative, up-and-coming digital advertising company with an all-star team (and have some fun doing it), then this is the ideal position for you.

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